Introduction
Welcome to Clearance Before You Dig (“CBYD”). Your privacy is important to us, and we’re committed to safeguarding the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website or use our services.
Collection of Personal Information
We collect personal information that you voluntarily provide to us when you:
- Contact us via email or phone
- Fill out forms on our website
- Use our utility line locating services
The types of personal information we collect may include:
- Your name
- Contact information (e.g., email address, phone number)
- Address
- Details about your project or service request
Use of Personal Information
We use your personal information to:
- Provide and improve our services
- Respond to your inquiries and requests
- Schedule and manage appointments
- Send you important updates and information about our services
- Comply with legal obligations
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances:
- With service providers who assist us in delivering our services (e.g., scheduling software, email services)
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect the rights, property, or safety of CBYD, our clients, or others
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. This information helps us understand visitor behaviour, improve our website, and provide you with personalized content.
You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the effective date at the top of the page. Your continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Clearance Before You Dig (CBYD)
Email: info@linelocating.ca
Phone: (877) 400-2293
We’re here to help and are committed to protecting your privacy with the utmost care and respect, true to the Canadian way.